Participating ECHO dealers offer Click and Deliver service

Outside the weather is sunny and the grass is growing quickly. The hedges, trees and shrubs are shooting upward and the flowers are already in bloom. With many of us now spending much more time in our homes, restricted in where we can travel, the garden (as always) is a haven of peace and tranquility. So how can you keep on top of things if you can’t get out to your local dealer to purchase new equipment?

Click and Deliver Service

ECHO is working with its nationwide network of garden machinery dealers to provide you with ‘Click and Deliver’ – a new service where your local participating dealer delivers your purchase to your front door, garage or shed.

This means that you will never need to visit a showroom or have close contact with the delivery driver. You can simply order online via the ECHO Tools UK website or by calling your participating local dealer and have your product delivered a couple of days later – fully assembled, tested and with delivery at no extra charge.

**You must call the dealership in advance of placing an order for Click and Deliver to check they can deliver to your chosen delivery address.**

Contact-Free Delivery

Those ECHO dealers offering Click and Deliver do so by providing a ‘contact-free’ delivery service for their local customers. This means that they are taking a series of additional steps to provide customers with continued sales and service support whilst, in some cases, having their main shop closed to the public.

These steps include:

*A promise to only use the telephone and email for customer contact

*A promise to deliver to a location of the customer’s choosing. This could be a doorstep or an unlocked shed of garage

*A promise to not require a physical signature for delivery

*A promise to observe a minimum 2m distance from customers at all times

*A promise that goods and packaging will be sanitised before delivery

Those ECHO dealers who are able to operate this service have registered with us. To find out if your local dealer is offering the service, simply click on the ‘find a dealer’ link at the top of the page, add your postcode and look for the ‘Click and Deliver’ logo on the results page. If your local dealer is participating, go ahead and make your purchase online. Once the product has been assembled, your chosen dealer will contact you to arrange a convenient time and location for delivery.